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How to delete an employee account or a vendor account so that they no longer have access to your facility.
Occasionally, you will need to delete an employee account from the Nokē Smart Entry system.
Note: Deleting a user in this way can only be done for non-tenant users (employees and service or vendor users.) Tenants cannot be deleted in this way, tenants must be removed from a unit via the PMS which will make them inactive.
To delete an account,
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From the Web Portal, click the Users tab.
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From the list of available users, click the user that needs to be deleted.
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From the User details page, click the (trash) icon in the top-right corner.
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Click Delete to confirm the deletion and remove the user and all access from your facility.
For more information, click below:
Adding or Deleting a Unit From an Access ZoneSharing Access to Units with Facility Managers/Employees