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NSE Mobile App

NSE Mobile App

FAQ's and troubleshooting tips for tenants and facility staff using the Nokē Smart Entry (NSE) mobile application.

Tenant App

Setting Up the Mobile App

Familiarizing Yourself with the Mobile App Interface

Opening a Unit as a Tenant

Opening an Entry Point as a Tenant

Setting Up Your Storage Smart Entry Mobile App

Using the Tenant's Mobile App

Logging into the Mobile App on New Devices

Moving in a Tenant

Understanding Digital Keys

Using 'One Touch' Hands-Free Access on Your Mobile Phone

Helping You Find Your Unit

Improving Your Tenant's Experience with 'One Touch'

Making a Payment

Sharing Digital Keys

Reporting an Issue to the Facility

Reporting Feedback to the Facility

Sharing Unit Access while in Overlocked Status

NokēONE Smart Entry System Instructions for Tenants

Utilizing the Move-Out Feature

Requesting a PIN via Phone Call

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Facility App

Renting Units as an Employee

Adding a Unit Controller to a Unit

Managing Employee/Tenant Accounts

Transforming Your Facility from a Traditional to a Smart Storage Operation

Replacing a Unit Controller on a Unit

Using Siri with Apple Devices

Explaining how to Remote/Hold Open from the Mobile App

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Fobs

Explaining Why Shared Users Cannot Use Fobs

Setting Up a Fob for Your Tenant

Working with Fobs

Assigning Fob to an Auction Winner

Assigning a Fob to a Tenant Without a Smartphone

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