Granting 24-Hour Access

How to provide a user 24-hour access to your facility.

Granting 24-Hour Access

The 24/7 Schedule allows specific users unrestricted, round-the-clock access. By default, a user's gate access follows your facility’s Default Gate Hours, but this can be overridden for users who require 24-hour entry.

Key Considerations

• Non-Tenant Accounts: Use the Nokē Smart Entry system to assign schedules for non-tenant accounts, such as employees or vendors.

Steps to Grant 24-Hour Access

1. Navigate to the Users Tab:

   • Log into the Web Portal and select the Users tab from the left-hand menu.

2. Locate the User:

   • Use the search or scroll function to find the user whose access you want to modify.

3. Assign the 24/7 Schedule:

   • In the Schedule column, click the dropdown menu.
   • Select the 24/7 Schedule option.

4. Save Changes:

   • Click Save Changes to apply the new schedule.

Summary

By following these steps, you can grant unrestricted access to designated users, ensuring they have entry privileges beyond the facility’s default gate hours. 

Permission Needed

• Manage Facilities
• Manage Users