Understanding Demo Mode on the Mobile App

Whether you are using a smart phone, an iPad, or a tablet to show tenants a unit and give them a tour of your facility, it helps to introduce them to the tenant's mobile app at the same time.

 

Note: Demo Mode is only applicable if you are using the Storage Smart Entry by Nokē Mobile App. If you are using a different app, Demo Mode will not be available to you.

Demo Mode

This feature can be highly useful when you are speaking to prospective tenants at your facility. It allows you to transform your Mobile App, which typically looks and functions for a Manager or facility Employee, into the interface that your tenants will actually use. This enables you to demonstrate how their app will look and function as they navigate your facility.

Utilizing Demo Mode can serve as a powerful selling tool, enabling you to show potential customers precisely what they will experience if they choose to rent at your facility and the benefits they will receive.

Here are some key features you can highlight:

  • The ease of opening entry points within your facility.
  • Accessing their unit without the need for a physical lock.
  • Utilizing the locate unit feature.
  • Viewing the activity occurring at their unit.
To access this feature, open the Nokē Storage Smart Entry mobile app. In the header of the app, you will find an icon resembling a person standing next to a unit.

Click on this icon to initiate Demo Mode. When prompted, select "Yes."

Next, the app will prompt you to choose the Unit for the demo. It's advisable to select a unit that closely resembles the one the prospective tenant is interested in renting. Only units marked as 'Available' will be visible in this section.

Once a unit is selected, your manager's mobile app will mimic the tenant version. Explain to the prospective tenant how icons will illuminate when near an entry point or their unit, and demonstrate how they can use the Mobile App to operate these devices.

Use this opportunity to showcase how the Nokē Smart Entry system operates in real-time, emphasizing the additional features your facility offers alongside the Nokē system. Explain how the seamless integration of these systems enhances the self-storage experience in ways traditional operations cannot.

To exit Demo Mode, simply click the same icon in the header that was used to enter. A prompt will appear asking if you would like to end Demo Mode. Select "End.

For more information, click below:

Improving Your Tenant's Experience with One Touch

Using 'One Touch' Hands-Free Access on Your Mobile Phone

Using Siri with Apple Devices

Click below to view tutorial(s)

How to Navigate the Tenant's Mobile App 

Using the Demo Mode on Your Manager's Mobile App