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      Managing Dual Roles: How to Be an Employee and a Tenant at the Same Facility

      Tips for effectively using the Nokē Storage Smart Entry Mobile App to manage both your employee and tenant accounts without conflicts.

      Renting Units as an Employee

      Storing personal items at the facility where you work can be convenient, but managing both your employee and tenant roles in the Nokē Storage Smart Entry system requires a few best practices to maintain security and functionality.

      Option 1: Use Separate Logins

      The simplest approach is to maintain separate logins for your employee and tenant accounts.

      • Why:
        Each account type has unique functionalities tailored to either managing the facility or accessing personal storage.

      • How to Set Up:

        1. Use your work email address for the employee account.
        2. Use your personal email address and phone number for the tenant account.

      • Switching Accounts:

        • Navigate to Settings in the app.
        • Log out of one account.
        • Log in to the other account using the relevant credentials.

      💡 Pro Tip: Use separate devices to simplify switching:

      • An office tablet or iPad for your manager account.
      • Your personal smartphone for your tenant account.

      Option 2: Integrated Employee Rentals

      Nokē Smart Entry also supports employees renting units at their own facility, allowing them to manage both roles seamlessly from a single account using the manager's mobile app.

      Getting Started with Employee Rentals:

      1. Enable Employee Rentals:

        • In the NSE system, activate the "Allow Employee Rental" setting.

      2. Finalize in the Property Management System (PMS):

        • Ensure the employee's email and phone number in the PMS match their profile in the NSE system.

      3. Log In:

        • Employees use their existing manager credentials to access the app.

      Key Features for Employee Rentals:

      • The manager's mobile app interface remains unchanged, except for an additional Unlock button visible only for the employee's rented unit.
      • Employees retain full functionality to manage the facility while accessing their unit.

      Digital Key Sharing for Employee Units

      If an employee renting a unit wants to share digital access (e.g., with family or friends), they must first contact Nokē Smart Entry Support to enable the digital key-sharing feature.

      Once the feature has been activated, follow these steps to share access:

      1. Log into the Mobile App:
        Open the Nokē Smart Entry mobile app on your device.

      2. Access the Entry Tab:
        Tap the Entry tab and locate the unit you rent by searching or scrolling through the list.

      3. Select the Unit:
        Click on the unit you wish to share access to.

      4. Share Access:

        • Tap Share Access in the top-right corner of the screen.
        • Enter the phone number of the person you want to share access with.
        • Select the desired access duration (e.g., one day, one week, or indefinitely).

      This process allows you to securely share digital access with others while retaining control over the duration and permissions.

      Employee Share Access Dual

      Option 3: Share Access with Management

      If switching between accounts feels cumbersome, consider sharing access to your tenant unit with the facility's management account.

      • How to Share Access:

        • From your tenant account, use the app's sharing feature to grant access to your unit.

      • Benefits:

        • Your tenant unit can be unlocked directly from the manager interface, similar to a vacant unit.
        • All actions on your tenant unit are tracked in the tenant's activity log.

      ⚠️ Caution:
      Shared access allows any employee with management permissions to unlock your unit. Review your facility's policies before selecting this option.

      By following these options, you can manage your roles effectively, whether you're maintaining separate accounts, sharing access, or integrating your tenant rental into your employee account. This flexibility ensures a smooth and user-friendly experience while keeping your facility operations and personal storage secure.

       

      Sharing Access to your Unit when you're a manager:

      Employee Setting

      • Allow Employee Rental