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      Mastering the Virtual Walk-Thru Checklist

      Helps you perform a virtual walk-thru of your facility to save time and effort.

      Daily Walk-Through Checklist with Nokē Smart Entry

      Performing a daily walk-through at your storage facility is essential for maintaining security, cleanliness, and operational efficiency. With the Nokē Smart Entry (NSE) system, you can streamline this process using the features and widgets available in the NSE Web Portal.

      This article outlines an effective daily checklist and highlights how Nokē tools can assist you in completing these tasks efficiently.

      1. Security Measures

      Physical Checks

      • Locks and Doors: Verify that all unit doors are secure and customers’ locks are intact.
      • Gates and Keypads: Test the functionality of gates, keypads, and other entry systems to ensure smooth operation.
      • Cameras: Ensure all security cameras are operational and correctly positioned.
      • Fencing: Inspect perimeter fencing for damage or potential vulnerabilities.

      Using Nokē Tools for Security

      • Unit Status and Unlocked Units Widgets: Quickly identify unlocked units or those with security concerns.
      • Unit Tasks Widget: View a prioritized list of tasks related to units needing attention.
      • Low Battery Unit Controller Widget: Monitor unit controllers with low battery levels to ensure uninterrupted security.

      2. Cleanliness and Maintenance

      Physical Checks

      • Grounds: Clear trash, debris, or spills from driveways and walkways.
      • Lighting: Check that interior and exterior lights are functional, replacing burnt-out bulbs as needed.
      • Units: Look for signs of damage, unauthorized modifications, or pest activity.
      • Facilities: Inspect shared spaces (e.g., bathrooms, offices) for cleanliness and restock supplies if necessary.

      Using Nokē Tools for Maintenance

      • Activity Overview Widget: Review high-traffic areas to focus cleaning efforts where they’re most needed.
      • Most Active Units and Users Widgets: Identify units or customers generating significant activity to monitor wear and tear in those areas.

      3. Safety Hazards

      Physical Checks

      • Trip Hazards: Inspect for cracks, potholes, or uneven surfaces.
      • Fire Equipment: Verify fire extinguishers are accessible and up-to-date.
      • Emergency Exits: Ensure all emergency exit pathways are clear and properly marked.

      Using Nokē Tools for Safety Hazards

      • Recent Feedback Widget: Tenants can leave feedback for the facility in the mobile app alerting them to any units or areas at the facility that may need attention. 

      4. Customer Compliance

      Physical Checks

      • Unit Monitoring: Look for signs of tampering or unauthorized use of storage units (e.g., living in units).
      • Parking Area: Check for abandoned or unauthorized vehicles.

      Using Nokē Tools for Compliance

      • Recent Activity Widget: Track unusual customer activity patterns that may indicate compliance issues.
      • Idle Users Widget: Identify customers who have not accessed their units recently for potential follow-up.
      • Reports Tab: Use the Reports tab to review flagged activity at your facility that may require attention. This includes:
        • Tenants attempting to access a zone not assigned to them.
        • Tenants entering the facility but failing to visit their unit within 15 minutes.
        • Attempts to open a unit that is Overlocked.
        • Late-night access outside of standard hours.
        • Tenants who close their unit but do not exit through a designated exit within 10 minutes.

      5. Operational Efficiency

      Physical Checks

      • Signage: Confirm that directional and informational signs are visible and in good condition.
      • Unit Availability: Keep track of vacant units for leasing opportunities.

      Using Nokē Tools for Efficiency

      • Remote Open Widget: Test gate systems and ensure smooth operation for customers.
      • Recent Feedback Widget: Review customer feedback to address operational issues proactively.

      Walk-Through Priorities Summary

      • Clear all litter and ensure dumpsters are not overflowing.
      • Note and address maintenance issues like burnt-out lights or damaged building components.
      • Monitor the condition of units, grounds, and customer access points.

      By integrating physical inspections with the data available through the NSE Web Portal, you can conduct a thorough daily walk-through while saving time and ensuring no detail is overlooked.

       

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