Understanding the Activity Tab

An Overview of the Activity Tab in the Web Portal and the information that is displayed there

Understanding the Activity Tab

The Activity Tab in the Nokē Smart Entry (NSE) Web Portal provides a detailed log of all activities occurring at your facility, such as locks, unlocks, and failed unlock attempts. By default, the tab displays activities from the past 24 hours, with multiple filters and features to customize your view.

Activity Filters

Filters help refine the data displayed in the Activity Tab. Here are the available filters:

Filter by Activity Type

Customize the activities you see by selecting from various options like:

• Locked: A smart unit was locked.
• Unlocked: A unit or entry point was unlocked via:
  • Phone: Using the tenant's mobile app.
  • Fob: With an assigned fob.
  • Access Code: Entered via keypad.
  • Manually: For example, pressing the emergency release button on a Nokē Volt unit.
• Failed Unlock: Includes attempts that failed due to:
  • Invalid Access Code: Incorrect code entered.
  • Out of Schedule: Access attempted outside gate hours.

Filter by Date

Adjust the timeframe for activity logs using options like Last Week, Last Month, or Custom Date Range.

Filter by Unit(s)

Choose specific units to filter their activity records.

Filter by Entry Point(s)

Refine the logs by selecting entry points of interest.

Filter by User(s)

Focus on activities performed by specific users.

Activity Table

The table organizes activity logs into the following columns:

1. User: Displays the name of the user who performed the action.
2. Actions: Lists the type of action performed (e.g., Lock, Unlock).
3. Device: Shows the name of the device (unit or entry point) where the action occurred.
4. Date: Indicates the date and time of the action.

Icon Colors

Each row features a color-coded icon for quick identification:

• Green: Unlock actions.
• Red: Lock actions.
• Blue: Miscellaneous actions (e.g., sharing access, user confirmation).
• Yellow with Headset: Actions performed by Nokē Support.

Clicking on a row reveals more details about the activity, including user-specific information.

Exporting Activity Logs

You can export activity data using the Export Activity Icon (downward arrow) in the top-right corner, depending on your permissions. Exports can be generated in:

• PDF Format: Downloads directly to your computer.
• CSV Format: Sent via email.

  • If you choose "Export as Email," the files are exported as a CSV on our system's backend and sent to you via email. If you have access to multiple facilities within your company, selecting "Export as Email" allows you to export activity from the facility you are currently logged into, as well as any other facility you have access to.

    

Steps for Exporting:

1. Click the Export Activity Icon.
2. Choose the desired format (PDF or CSV).
3. For CSV exports, select facilities and confirm by clicking Export.
4. If you don’t receive the email, check your spam folder.

Managing Saved Activity Views

The Manage Views Icon (folder with an eye) allows you to save frequently used activity filters and views. For more on managing saved views, refer to our article: Managing Saved Activity Views.

Additional Icons

• Show/Hide Filters Icon (three horizontal lines): Toggles the filter panel for easy sorting.
• Manage Views Icon: Saves and customizes activity views for quick access.

By leveraging the Activity Tab’s features, you can efficiently monitor, filter, and manage facility activity logs to maintain a secure and well-organized operation.

Required Permissions: 

• View User Activity
• Export Activity

For more information, click below:

Switching to Another Facility

Click below to view tutorial(s):