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      Monitoring the Most Active Users Widget

      Track Tenant Activity to Identify Opportunities for Facility Optimization

      Most Active Users Widget Overview

      The Most Active Users widget provides insights into the tenants generating the highest traffic within your facility. Frequently, these tenants access multiple units, prompting questions about whether they are business tenants or if they are moving in or out. By tracking this activity, you can better understand your most active customers and make more informed decisions about facility management, pricing, and tenant engagement.

      How to Use the Most Active Users Widget
      This widget allows you to monitor the activity of your most engaged tenants, offering valuable data to help you optimize your facility and improve your management strategies.

      1. Track Tenant Activity:

        • The Most Active Users widget shows which tenants are accessing your facility most frequently. Often, these tenants are accessing multiple units, which could suggest that they are moving in/out or conducting business activities.

      2. Analyze Frequent Visitors for Business Use:

        • Tenants with frequent activity may be using their units for business storage or other commercial purposes. If a tenant is accessing a unit frequently, especially at specific times, it could indicate business-related usage. This insight could lead you to consider adjusting rental rates for these tenants.

      3. Consider Rental Adjustments:

        • Frequent users of the facility, particularly business tenants, could be prime candidates for rental increases. These tenants contribute significantly to the daily wear and tear of the facility and may be willing to pay more for the convenience of the location or to avoid relocating their inventory.

      4. View Activity by Day, Week, or Month:

        • You can customize the widget to view tenant activity by day, week, or month, allowing you to track trends over time and adjust facility operations accordingly.

      5. Access User Details for In-Depth Insights:

        • By clicking on a user from the Most Active Users widget, you will be directed to the User Details page, where you can gather further information about that tenant’s activity. For example, you may discover that a tenant is using their unit for business purposes based on their frequent visits.

      6. Identify Potential Misuse:

        • Frequent activity may also indicate that a tenant is using the unit for non-traditional purposes, such as sleeping. This insight could help you address any concerns regarding unit usage and ensure your facility is being used appropriately.

      The Most Active Users widget is an essential tool for understanding tenant behavior and managing your facility more effectively. By tracking the activity of your most engaged tenants, you can identify potential business tenants, make informed decisions about rental rates, and address any potential misuse of your units. Regularly reviewing this data can help you optimize your operations and enhance the tenant experience.