Navigating the Enterprise Dashboard

Nokē Smart Entry management users with access to 2+ facilities now have a new Web Portal dashboard to assist with multi-facility operations.

Navigating the Enterprise Dashboard

The Enterprise Dashboard is a centralized hub designed for efficient multi-facility management. It offers a bird’s-eye view of all facilities under your management, consolidating key information and tools into one convenient location.


Key Features

1. Facility Overview

  • The My Facilities section lists all facilities accessible to you.
  • For each facility, you’ll see:
    • Low Battery Units count.
    • Units in Open Status count.
  • Click on a facility to log directly into its Web Portal.

2. Notifications

  • Organized by facility for clarity.
  • Expand a facility’s dropdown to view individual notifications.
  • Manage notifications by:
    • Clearing them individually.
    • Using the Clear All button for a clean slate across the facility.

3. Suspicious Activity Monitoring

  • Offers a categorized overview of facility events that may require attention.
  • Events are organized by facility and include:
    • Out of Zone Attempt: Entry attempt outside assigned zones.
    • Did Not Go To Unit: Entering the facility but not visiting the assigned unit within 15 minutes.
    • Overlock Attempts: Access attempts while in Overlock status.
    • Late Night Access: Entries after 10 PM.
    • Did Not Leave Facility: Locking a unit but failing to exit within 10 minutes (requires an Exit Gate setup).
    • Multiple Entries: Repeated gate access without unit visits or exit.
  • Click on a facility to expand and view detailed event logs.

4. Cross-Facility Search

  • Search globally across all your facilities for user names or email addresses.
  • Enhances productivity by quickly locating user information.

How to Access

  • Employees with access to at least two facilities can use the Enterprise Dashboard.
  • Access it by clicking the Enterprise Dashboard icon in the top-right corner of the Web Portal.

Using the Enterprise Dashboard

Facility Notifications

  • Stay informed with facility-specific updates.
  • Notifications appear in a dropdown under each facility.

Suspicious Activity Management

  • Investigate and monitor events flagged as suspicious or unusual.
  • Use the insights to educate tenants or address potential issues.

Effortless Navigation

  • Quickly transition between facilities by selecting them from the My Facilities list.
  • Return to the Enterprise Dashboard at any time via the icon in the Web Portal header.

Export & Manage Data

  • Export detailed reports for Suspicious Activity and Notifications to support your analysis and record-keeping.

Why Use the Enterprise Dashboard?

Whether you're a district manager or a facility owner, the Enterprise Dashboard simplifies multi-facility management by:

  • Providing actionable insights.
  • Enhancing operational efficiency.
  • Supporting proactive security measures.

Experience seamless multi-facility management with the Enterprise Dashboard — now available in your Web Portal!


 

 

Permission Needed

  • View Suspicious

If you believe you should have this access and do not, please contact an administrator to add the permission to your role type.
For more information, click below:
Click below to view tutorial(s):
How to Navigate the Manager Dashboard