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NSE Mobile App

Facility App

NSE Mobile App

FAQ's and troubleshooting tips for tenants and facility staff using the Nokē Smart Entry (NSE) mobile application.

Tenant App

Setting Up the Mobile App

Opening a Unit as a Tenant

Opening an Entry Point as a Tenant

Setting Up Your Storage Smart Entry Mobile App

Using the Tenant's Mobile App

Logging into the Mobile App on New Devices

Moving in a Tenant

Understanding Digital Keys: Seamless Access Anytime, Anywhere

Helping You Find Your Unit

Making a Payment

Sharing Digital Keys

Reporting an Issue to the Facility

Reporting Feedback to the Facility

Sharing Unit Access While in Overlocked Status

NokēONE Smart Entry System Instructions for Tenants

Utilizing the Move-Out Feature

Requesting a PIN via Phone Call

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Facility App

Navigating the Manager Mobile App

Familiarizing Yourself with the Mobile App Interface

Managing Dual Roles: How to Be an Employee and a Tenant at the Same Facility

Explaining how to Remote/Hold Open from the Mobile App

Renting Units as an Employee

Adding a Unit Controller to a Unit

Transforming Your Facility with Nokē Smart Entry: From Traditional to Smart Storage

Replacing a Unit Controller on a Unit

Using Siri with Apple Devices

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Fobs

Shared Users Cannot Have Fobs Linked to Their Accounts

Setting Up a Fob for Your Tenant

Comprehensive Guide to Managing Fobs in Your Facility

Assigning Fob to an Auction Winner

Assigning a Fob to a Tenant Without a Smartphone

Syncing a Fob for a Tenant

Removing a Fob from a Tenant

Clearing a Fob Assigned to a Current Tenant

Clearing a Fob Assigned to a Non-Current Tenant

Understanding Fob Reset vs. Clear

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