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      Opening an Entry Point as a Tenant

      This article demonstrates how you log in to the tenant app, and then how to access an entry via the Nokē Storage Smart Entry mobile app.

      Opening an Entry Point as a Tenant

      To open an entry point using the Nokē Storage Smart Entry mobile app, follow the steps below. The app can be downloaded from the Apple App Store or the Google Play Store by searching for Storage Smart Entry by Nokē.

      First Steps for New Tenants

      1. Download the Mobile App:

        • Go to the Apple App Store (for iPhone) or Google Play Store (for Android) and search for Storage Smart Entry by Nokē to download the app.

      2. Activate Your Account:

        • Shortly after renting your unit, you will receive an automated text message from the facility.
        • Use your phone number as your username.
        • Enter the 6-digit PIN (activation code) provided in the text message as your temporary password.

      3. Create a New Password:

        • Once logged in, the app will prompt you to create a new password for future logins.

      4. Grant Necessary Permissions:

        • The app will request permission to access Bluetooth and Location Services on your smartphone.
        • Ensure Bluetooth is turned on in your phone's settings, and grant the app permission to access it to unlock the entry point.

      Using the App to Open Entry Points

      1. Home Screen Overview:

        • After logging in, the Home screen of the app will display essential facility details such as the facility's name, address, and phone number.
        • Below that, you will find a list of all entry points, units, and devices you have access to.

      2. Opening the Facility Gate:

        • Upon arrival at the facility's entry gate, the gate icon will be highlighted on the app’s Home screen.
        • Simply tap the highlighted icon to open the gate.

      3. Accessing Devices:

        • If any device is grayed out and is not highlighted, it means the device is out of range. Move closer to the device, and once you are in range, the app will verify your access and unlock the device.

      4. Using Nokē Pad, Keyless Entry, or Nokē Screen:

        • For gates, doors, or elevators with assigned access codes, use the access code number directly on the device.
        • After entering the code, tap the # (e.g., 123456#).
        • Once the access is verified, a green light (if applicable) will appear, and the device will open.

      By following these steps, you can easily open any entry point within the facility using the Nokē Storage Smart Entry mobile app. Ensure your Bluetooth is on, and permissions are granted to access the necessary devices.