Opening an Entry Point as a Tenant

This article demonstrates how you log in to the tenant app, and then how to access an entry via the Nokē Storage Smart Entry mobile app.

You can download the Nokē Storage Smart Entry mobile app from the Apple App Store or the Google Play Store. Search for Storage Smart Entry by Nokē. 

After downloading the mobile app, follow these instructions:

First Steps for New Tenants

• Shortly after renting the unit, you will receive an automated text message from the facility.
• To get started, use your phone number as your username and enter the 6-digit PIN (activation code) from the text message as your temporary password.
• Once logged in, the mobile app prompts you to create a new password for your future logins.
  • Please create a new password to access the mobile app going forward.
• If prompted, simply tap OK twice to grant the Storage Smart Entry mobile app permission to access both Bluetooth and Location Services from your smart device.

After logging into the mobile app, the Home screen is displayed. Here, you will find essential facility information such as its name, address, and phone number. Below that, a comprehensive list of all entry points, units, and devices you have access to is displayed. 

Upon arrival at the facility's entry gate, the gate icon will be highlighted on the mobile app's Home screen. Simply tap the highlighted icon to open the gate.

Any device that displays as grayed out and does not highlight is out of range. To resolve this, move closer to the device. Once you click on the icon, the NSE system verifies your access and the device opens.

When using a Nokē Pad, Keyless Entry, or a Nokē Screen with an assigned access code for entry into a gate, door, or elevator, enter the access code number on the device, and then tap the # (e.g., 123456#). Once the access is verified, a green light (if applicable) appears and the device opens.