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      Renaming a Unit in the Nokē Smart Entry System

      A step-by-step guide to updating a unit name in both the NSE system and your PMS.

      Renaming a Unit

      Unit names are typically assigned during the Nokē Smart Entry system installation. Renaming a unit is uncommon but might be necessary, such as when two units are combined into one.

      ⚠️ Important: Ensure the unit name is updated in both the NSE system and your Property Management System (PMS) to maintain accurate records.

      Steps to Rename a Unit

      1. Access the Unit in the NSE Web Portal:

        • From the Home page, navigate to the Units tab.
        • Locate and click on the unit you want to rename.

      2. Edit the Unit Name:

        • In the Unit form, click the gear icon to edit the unit.
        • Click the Name field and enter the new name.

      3. Save the Changes:

        • Click Save Changes.
        • Confirm the changes by clicking Save Changes again.

      4. Update Your PMS:

        • Ensure the unit's new name matches your PMS.

      5. Notify Nokē Support:

        • Call Nokē Support at 833-257-0240 to confirm the name change was successfully updated across all systems.

      By following these steps, you ensure consistency between your PMS and the NSE system, keeping your records accurate and up to date.

       

      For more information on units, click below:

      Combining Units
      Vacating a Unit