Sharing Access to Units with Facility Managers/Employees

How to set up your facility to allow tenants to share access to their units with facility managers and employees.

Sharing Access to Units with Facility Managers/Employees

There are several reasons why tenants might want to share access to their units with storage facility employees. Some tenants receive package deliveries to the storage facility that need to be placed in their units by the storage facility employees. Or they might need to share access to their units for maintenance purposes.

To do this, you must turn on the Allow Manager Shares setting for the facility. In addition, you'll need to assign the Open Manager Shares permission's user role levels for storage facility employee access. Finally, your tenants who want to allow employees access to their units will need to share access to employees from their Nokē Storage Smart Entry mobile app.

The Open Manager Shares permission allows the manager (and other non-tenant roles defined by the facility) access to units shared with management by tenants.

These are the default roles in the Web Portal:

• Company Manager  Authority Level (Very High)
• Facility Manager Authority Level (High)
• Employee Authority Level (Medium)

How It's Done

This is a three-step process:

1. Turn on the 'Allow Manager Shares' facility setting.
2. Assign the 'Open Manager Shares' permission's user role access for a specific role type.
3. Share access with Site Employees.

Step 1

To Allow Manager Shares for the facility:

1. From the Web Portal, click 'Settings' > 'Facility'.
2. Scroll to the 'Employee Settings' section.
3. Click the 'Allow Manager Shares' drop-down, and then click 'On'.

Step 2

To define the 'Open Manager Shares' permission's user role access for employees:

1. From the Web Portal, click 'Settings' > 'Roles & Permissions'.
2. From the 'Roles & Permissions' page, locate the 'Open Manager Shares' permission.
3. Click the check box to assign the 'Open Managers Shares' permission, and then define which user roles to allow access to units from the Roles list.

Step 3

To 'Share Access' with Site Employees:

1. Log in to the Nokē Storage Smart Entry mobile app.
2. Tap 'Share Access' in the top-right corner of the screen.
3. Tap 'Share Access with Site Employees'.
4. Select the unit(s) to share access with this person, and then tap 'Yes'.

PERMISSION NEEDED

• Open Manager Shares