Sharing Digital Keys

Tenants have the option to share access to their units through the Storage Smart Entry mobile app using digital key technology. It is quick and easy to add and remove Shared Users within minutes.

Sharing Digital Keys

Tenants have the flexibility to grant access to their units to an unlimited number of guests using our Nokē Smart Entry digital key technology. With just a few taps on their phone, tenants can easily revoke shared digital keys and effortlessly keep track of who accessed their unit and when.

To share a tenant's digital key from the mobile app:

Log in to the Nokē Storage Smart Entry mobile app.
Click 'Share Access' in the top-right corner of the screen.
Enter the phone number of the person you want to share access with your unit.
Click 'Next'.
Select the unit(s) to share access with, and then click 'Next'.
Select the time frame, if the shared user should have temporary access only. Otherwise, select to share indefinitely.
Now, the shared user receives a text message with an activation link to download the mobile app and a temporary 6-digit password to log in.

To enable the shared user's access to the unit:

The shared user clicks the link to download the Storage Smart Entry by Nokē mobile app.
From the Login screen, the user enters their phone number, and then clicks 'Next'.
From the Enter Code screen, the user enters the 6-digit PIN (temporary password), and then clicks 'Next'.
From the Confirm Account screen, the user is prompted to enter a first and last name, and then to create and confirm a new password (minimum 8 characters).
To complete the setup, the user clicks 'Confirm Account'.
An introduction to the Storage Smart Entry mobile app is displayed with a short tutorial.

Note: If the tenant moves out of their unit, any shares will be automatically removed.

If the tenant transfers to a new unit, their shares will not be automatically moved to the new unit, if the tenant wishes to keep their shares active on the new unit, they will have to go and re-share the new unit with any old shares.

Note: To remove this shared user's access to your unit(s), click the Users tab at the bottom of your mobile app's screen, find the person you want to remove, swipe left on their name, and click Delete.

Tenant Talking Points

Tenants can share digital key access to their unit(s) from their Nokē Storage Smart Entry mobile app with anyone at any time for a specified number of days or indefinitely.
Shared Users can be added with ease via a smartphone number.
Shared Users can be deleted with a swipe of the finger.
Only tenants can manage their Shared Users--the users cannot.
Tenants can monitor all unit activity right from their mobile app and filter by unit and user.
Unit access can also be shared with the facility employees to grant temporary entry for package delivery or to perform maintenance.
Digital key access and the Shared User feature are great for movers, friends, family, and employees.

For more information, click below:

Sharing Access to Units with Facility Managers/Employees

Understanding Digital Keys

Verifying a User Has an Active Digital Key

Familiarizing Yourself with the Mobile App Interface

Explaining Why Shared Users Cannot Use Fobs

Click below to view tutorial(s):

How to Share and Revoke Digital Keys