Understanding Manager Reports

A comprehensive overview of the reports available in the Web Portal. It will explain who can access these reports and how they can assist you in effectively managing your facility.

One of the features that is available to you is the 'Reports' feature.

'Reports' is a valuable tool that enables managers to effectively monitor their facility and stay informed about any suspicious activity that may occur. Additionally, it provides an opportunity to identify areas where additional training may be needed.

The 'Reports' page has two permissions associated with it, and depending on your users' permissions, their 'Reports' page has a different appearance.

If your role type has the 'View Suspicious' permission, you can view information pertaining to tenants and their activities within your facility.

For more information about the 'View Suspicious' permission, click below: 

Understanding Tenant Reports

Manager Reports

With these permissions, you can access information regarding the activities of the employees at your facility.

Manually Changing Status:

Users that made multiple consecutive updates to the unit state of a unit. 

Overriding Occupied Units:

Users that unlocked an occupied unit with an emergency or non-emergency unlock request.

Date Ranges

At the top, there are a few different date ranges to toggle between, clicking on either 'Week' or 'Month' changes the date range of the information displayed in the sections below.

Week

Month

Display Options

The options of 'Manager All' and 'Manager Top' let you change displayed information.

The 'Manager All' tab provides a detailed view of each activity in the specified time frame, including the user's name, entry details, attempted date, and time.

On the other hand, switching to the 'Manager Top' tab presents a list view of the users with the highest number of offenses in each section within the selected time frame. It also includes a tally of the total number of times they have appeared in these sections. 

Clicking on the user will direct you to the 'User Details' page, where you can access additional information about that specific user.

Printing Options

To export this information into a CSV, simply click on the icon located in the top right corner. This option is available only if the user has a valid email address associated with the account. 

PERMISSION NEEDED 

• View Suspicious
• View Suspicious Manager

If you require access to these reports, contact an administrator to add permission to your role type.

For more information, click below: