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      Vacating a Unit

      How to move a tenant out of a unit.

      Vacating a Unit

      The Nokē Smart Entry system just mirrors tenant information from your PMS. Therefore, changes to units should always be done first from the PMS and then synced into the NSE system (excluding Transfers and/or Auctions).

      You always move your tenants out via your PMS-- not from the NSE Web Portal or mobile application.

      To move out a tenant,

      Move out from your PMS, then follow these steps:

      • If you are a GDS, Space Manager, Easy Storage Solutions, or storEDGE unattended user, the tenant loses unit access once move-out is processed in your PMS.

      • For storEDGE, Sitelink, or Omni users, sync the PMS by logging into your organization's web portal, and then click Sync PMS.



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